For Families & Caregivers

Children's Special Health Services (CSHS) is a program for children in Louisiana with special health care needs. We offer the following services:

 

Eligibility

In order to receive services from one of our CSHS clinics, a child must meet the following requirements:

  • Live in Louisiana
  • Meet the Medicaid or CSHS income rules
  • Be under 21 years of age
  • Have a health condition that can be treated in a CSHS clinic. Some of the most commonly seen conditions include:
    • Audiology: hearing loss or deafness
    • Cardiology: ventral septal defects, atrial septal defects, defects of the heart valves
    • Cleft lip and palate
    • Neurological disorders and conditions: seizure disorders, cerebral palsy, stroke, brain injury, hydrocephalus, malformations of the brain, spina bifida
    • Ophthalmology: strabismus, amblyopia, cataracts, glaucoma, birth defects of the eye
    • Orthopedic: cerebral palsy, scoliosis, club foot, spinal cord injuries, spina bifida
    • Otology: hearing loss, birth defects of the ear, frequent ear infections
    • Plastic surgery: scars or contractures that limit function or movement
    • A need for care coordination services, health education information, or a referral for community resources

Contact your local CSHS clinic using the map below to find out more about which health conditions they are able to treat. 

 

Apply for Services

 

The first step to receiving services from us is to fill out the application for Children and Youth with Special Health Care Needs. Section 5 of the application requires information from your child’s doctor about their diagnosis. You will need to include ONE of the following in your application:

1. A note from your child’s medical provider (doctor, nurse practitioner, audiologist, etc.) with your child’s diagnosis on it.

2. A copy of your child’s medical records that contain information about your child’s diagnosis.

3. Your child’s medical provider (doctor, nurse practitioner, audiologist, etc.) can fill out and sign Section 5 (Diagnosis Confirmation) on the application.

If you need assistance filling out the application you can contact your local parish health unit or your local CSHS office (see map below). 

Once you complete this form, mail it to your closest CHSH office. Use the map below to find out which office you should mail your application to.

 

Clinic Locations

Below is an interactive map to help you locate our clinics. Click on the parish you live in to find contact information for your nearest CSHS regional clinic.

Please note: Direct medical care is not available in Jefferson, Orleans, Plaquemines, or St. Bernard parishes (region 1). For families living in these parishes, CSHS runs the Family Resource Center (FRC) at Children's Hospital New Orleans. The FRC offers free one-on-one support to families and youth with special health care needs who have questions about resources available in their community. Click on the region 1 parishes below connect to the FRC webpage.

 

Region 5 Region 8 Region 7 Region 6 Region 4 Region 2 Region 9 Region 3 Region 1 Regional Map - Click a number to get regional information

 

Additional Resources

Medical Home & Care Coordination 

A medical home is not a building or a place. It is when doctor's offices work together to make sure their patient is seeing all the right people and getting the services they need. Having coordinated care is especially important for children and youth with special health care needs who see many different doctors.

 

Family Support Services: Parent Liaisons

In addition to our regional CSHS clinics, our Parent Liaisons help families navigate resources and provide them with emotional support if they need it.

 

Regional Resources Guides

Find out what services are available in your area! Each of the 9 local resource guides contain brief descriptions of the services offered by local organizations serving children and youth with special healthcare needs, including contact information and eligibility requirements.