Medicaid Eligibility Update
The Louisiana Department of Health is mailing notices to nearly 37,000 Medicaid enrollees informing them their eligibility may end on July 1, 2018. Medicaid enrollees who receive a letter are also alerted:
- They may be eligible for other Medicaid programs, and Medicaid will review each enrollees’ information to see if they qualify for another Medicaid program.
- Before any eligibility program ends, enrollees will receive another letter from Medicaid letting them know whether there is a final change in coverage and eligibility.
- As of now … Enrollees should continue to go to the doctor and use their benefits.
- Enrollees aged 65 or older or who have a disability, should apply for Supplemental Security Income (SSI).
The Medicaid Call Center is open from 7 a.m. to 6 p.m., Monday through Friday: 1-888-342-6207, or E-mail: MedWeb@la.gov.
MEDICAID CALL CENTER INSTRUCTIONS
Select language 1 = English; 2 = Spanish
Select 3 = existing member help
Select 0 = Speak to agent
If none available, will be put on hold. No voicemail option. Currently, the average wait time is less than a minute.