Medicaid Eligibility Update

The Louisiana Department of Health is mailing notices to nearly 37,000 Medicaid enrollees informing them their eligibility may end on July 1, 2018. Medicaid enrollees who receive a letter are also alerted:

  • They may be eligible for other Medicaid programs, and Medicaid will review each enrollees’ information to see if they qualify for another Medicaid program.
  • Before any eligibility program ends, enrollees will receive another letter from Medicaid letting them know whether there is a final change in coverage and eligibility.
  • As of now … Enrollees should continue to go to the doctor and use their benefits.
  • Enrollees aged 65 or older or who have a disability, should apply for Supplemental Security Income (SSI).

The Medicaid Call Center is open from 7 a.m. to 6 p.m., Monday through Friday: 1-888-342-6207, or E-mail:


Call 888-342-6207

Select language 1 = English; 2 = Spanish

Select 3 = existing member help

Select 0 = Speak to agent

If none available, will be put on hold.  No voicemail option.  Currently, the average wait time is less than a minute.