Louisiana Medicaid is aware of the high number of calls to our customer service hotline at 1-888-342-6207. If you receive a rapid, busy signal or a period of silence, the system has reached its call limit. You can try your call again later. Representatives are available from 7 a.m. until 6 p.m. Callers on hold at 6 p.m. will be helped when a representative becomes available. Or you can use Medicaid’s online Self-Service Portal for easy online help. Read more...
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