Non-Emergency Medical Transportation (NEMT) and Pharmacy Benefits Feedback Form

Louisiana Medicaid serves more than 1.8 million Louisianans, just over 40% of the state’s population. In 2012, the Louisiana Department of Health (LDH) initiated a managed care delivery model to provide better care and better health outcomes for Medicaid beneficiaries. Today, managed care organizations (MCO) deliver healthcare services to more than 90% of all beneficiaries. The Medicaid managed care program is responsible for providing innovative, cost-effective and quality health care.

The MCOs provide specified Medicaid core benefits and services, including non-emergency transportation and pharmacy benefits. LDH continues its commitment to transforming its Medicaid managed care program to provide better care and better health for its members. As part of this goal, LDH is reviewing the current transportation services and pharmacy benefit delivery models. LDH seeks input from the public about the key factors that must be considered when improving these models. This feedback can be provided below. The last day to provide feedback is Monday, June 21, 2021.

(If an organization, indicate what type of organization you are.)
(Choose all that apply.)

If Medicaid were to change its current broker model for non-emergency medical transportation (NEMT), what changes would you recommend?

If Medicaid were to change its current pharmacy benefit manager model, what changes would you recommend?