Password Policy Requirements

  • Keep your password confidential
  • Do not keep your password on paper or in a plain text format
  • Create a password that is at least 8 characters in length
  • Create a password that contains at least one character from these 3 categories:
    • English upper case characters (A-Z)
    • English lower case characters (a-z)
    • Base 10 digits (0-9)
  • Choose a password that is different from your 5 previous passwords
  • Change your password at least once every 90 days
  • Log off or lock your computer with password protection when you leave your desk
  • Do not use your first or last name as part of your password
  • Do not use your user ID as part of your password
  • Do not share your login information with anyone
  • Do not use the same password for your LDH account as for non-LDH accounts
  • You are only permitted to change your password once within 24 hours

If you continue to have problems changing your password, contact the Office of Technology (OTS) help desk: 25-219-6900, option 1, then option 4. 

Health Standards Section cannot reset, provide, or update your SIMS password.

To contact Health Standards SIMS Support, click here.