COVID-19 Community Support
Following CDC guidance, the Louisiana Department of Health is no longer conducting case investigation and contact tracing of individual cases of COVID-19. LDH continues to investigate COVID-19 outbreaks and cases in high-risk settings and the COVID-19 Support Hotline is available for Louisianans who have questions about COVID-19, need resources to help them isolate safely, or want to schedule a COVID-19 vaccine.
The COVID-19 Support Hotline is available at 1-855-453-0774 Monday through Saturday 8:00 am to 8:00 pm and Sunday from 12:00 noon to 8:00 pm.
If you test positive for COVID-19, the Community Support Team can give you current guidance for isolation and talking to your close contacts. We can also connect you with a Community Health Worker who may be able to assist you with food, personal protective equipment, prescription delivery, housing, and utilities assistance.
If you have been in close contact with someone who has COVID-19, the Community Support Team can give you current recommendations. We can also connect you with a Community Health Worker who may be able to assist you with personal protective equipment.
- Get tested if you have symptoms or have been near someone with COVID-19
- Stay home if you might be sick
- Isolate if you test positive
This might be scary. But you’re not alone. Follow isolation guidelines to protect yourself and others.
CDC Guidelines for People with COVID-19 - Wear a mask if you’ve been exposed
If you know that you’ve been exposed to COVID-19, it’s very important that you follow CDC guidelines, get tested, and wear a high-quality mask.
CDC Guidelines for People Who Were Exposed to COVID-19
- The CDC COVID-19 Isolation and Exposure Calculator takes the stress out of figuring out if, when, and for how long, people with COVID-19 and close contacts need to stay home, get tested, and wear a high-quality mask. It also provides important information about what precautions people can take to protect loved ones and slow the spread of COVID-19.
- Tell your contacts if you are positive
If you find out you are positive and you know someone you were with, let them know as quickly as possible.
How to Talk to Your Close Contacts - Mobile Exposure Notifications
With the expiration of the COVID-19 national public health emergency order on May 11, mobile exposure notifications are no longer available in Louisiana.
When you get tested, enter a mobile phone number so that we can send you text messages with important information.