Office of the Deputy Undersecretary

The Deputy Undersecretary reports to the Undersecretary and directly supervises the following operations:

Administrative Review Unit provides for fair hearings for persons to whom Medicaid covered services have been denied, suspended, reduced or terminated. Appeals also conducts hearings for Medicaid providers such as nursing homes, home health agencies, and other health care providers whose Medicaid/Medicare licenses have been suspended, terminated or denied; provider payment disputes may also be heard.

Division of Human Resources, Training and Staff Development develops and carries out departmental personnel management functions, including payroll, training and staff development.

Division of Health Standards licenses health care facilities to operate in Louisiana and certifies these facilities for participation in Medicare and Medicaid.

Monique Cross
Office of Deputy Undersecretary
Phone: 225.342.4301
Fax: 225.342.5568