Provider Events 

Quarterly Provider Meetings

03.07.2024 Quarterly Meeting Updates

03.07.2024 Quarterly Provider Meeting Q&A

03.07.2024 Quarterly Provider Meeting Webinar

03.07.2023 Quarterly Provider Meeting Agenda

03.07.2023 Quarterly Provider Meeting Webinar

10.18.2022 Quarterly Provider Meeting Agenda

07.29.2022 Quarterly Provider Meeting

08.19.2021 Quarterly Provider Meeting Updates 

08.19.2021 Quarterly Provider Meeting 

ADC Provider Meetings on the Reopening of Day Programs

05.24.2021 State Health Officer Emergency Order

10.02.2020 State Health Office Reopening Procedures for ADC Providers 

10.26.2020 Day Program Reopening FAQ's


12.18.2020 Meeting 5

11.13.2020 Meeting 4

10.30.2020 Meeting 3

10.16.2020 Meeting 2

10.02.2020 Meeting 1


Training Webinar information for Supplemental Payments for Individual and Family Support Services – Monday, December 16, 2019

The webinar for training on the Supplemental Payment for Individual and Family Support services for people with complex medical or behavioral needs is listed below. Please print out the attachments prior to the webinar.

Registration is NOT required.

The webinar is ONLY for licensed PCA providers who deliver New Opportunities Waiver (NOW) Individual and Family Support (IFS) services to persons with complex behavioral or medical needs.  This supplemental payment is NOT available in any other waiver or service.  It is applicable only to Individual and Family Support (IFS) services in the NOW.

Webinar is scheduled for:

Monday, December 16, 2019

1:00PM – 4:00PM



  • Click on the link and use the CALL ME feature if you cannot listen through your computer with speakers.
  • Download all attachments prior to the webinar
  • All phone lines will be in listen only mode. 
  • You can submit questions through the “chat” portal on the webinar.
  • If more than one person is attending in your building, please use one computer to connect to reduce any potential technical difficulties.

Due to the number of potential attendees, we will not be able to answer “what if” questions unless it is a clarification to information provided.  We cannot answer questions on individual cases during the webinar.

Please follow the process if you believe someone you support meets the criteria for the supplemental payment.

NOW Complex Care Supplemental Payment

Complex Care Screening Tool

Complex Care Process

Attachment F Emotion Wellness and Crisis Prevention Plan

Attachment G Behavioral Health Supports

Attachment L Complex Care Medical

Nursing Physical Assessement OCDD Template

If you have any questions, please contact Kim Kennedy at


Tiered Waiver and Provider Plan of Care Training Webinar 

POC Training Power Point – Click “here” to download presentation.  

Webinar:  Please click link and register.  Webinar will automatically start.


OCDD has switched from Bi Monthly to Quaterly Provider calls

Quarterly Provider Call Notes 06.24.2020

Bi Monthly Provider Calls

Workforce Initiative

State Partner: Louisiana Workforce Commission (LWC)  -

Key links on the LWC website for Providers:

Key LWC Program Fact Sheets for Providers:

Upcoming Provider Events

Meetings, seminars, and trainings will be announced.