Support Coordination (Case Management) Services - New Opportunities Waiver (NOW)


Office for Citizens with Developmental DisabilitiesDistricts/Authorities/Local Regional Offices (SYSTEM ENTRY) For contact information, click here.


Individuals three (3) years of age or older, who have a developmental disability which manifested prior to the age of 22, and who meet both SSI Disability criteria and the level of care determination for an ICF/DD.


An array of services provide support to maintain persons in the community:

  • Individual Family Support, Day and Night
  • Shared Supports
  • Center Based Respite Care
  • Community Integration Development
  • Environmental Accessibility Adaptations, Specialized Medical Equipment and Supplies
  • Substitute Family Care Services
  • Supported Living
  • Day Habilitation
  • Supported Employment
  • Prevocational Services
  • Professional Services
  • One Time Transitional Expense
  • Skilled Nursing
  • Personal Emergency Response System


*Call the Office for Citizens with Developmental Disabilities Districts/Authorities/Local Regional Offices for status on the Request for Services Registry. For contact information, click here.

Complaints Line: 1-800-660-0488