LBHP Integration - Provider FAQs

Clinical Advisor, powered by ClaimTrak, is a proprietary electronic health record system that Magellan offered LBHP providers to help ease the transition to Managed Care in Louisiana and meet some unique needs for the state.  With Magellan transitioning out of the role of Statewide Management Organization (SMO), Clinical Advisor (CA) will be decommissioned December 1, 2015.  Several key considerations providers should be aware of include: 

• Magellan and OBH are working very closely together to work out transition steps and benchmarks for the decommissioning process over the coming months, including data transfer protocols for existing data in CA and claims run-out procedures among several other pieces.
• While CA will be decommissioned December 1, 2015, claims billing/processing functions will remain active through February 29, 2016, for dates of service prior to December 1, 2015. The state and Bayou Health plans will not offer a replacement EHR, so providers will need to decide what kind of system is needed to meet their individual practice management, clinical, reporting and billing needs.
• Providers should begin now evaluating their individual practice needs, understanding that, under the Bayou Health plans, providers will need to bill each plan they are contracted with separately.
• DHH will be hosting an EHR vendor fair for providers to speak with vendors regarding their EHR needs on May 21, 2015 in the Bienville Building located downtown Baton Rouge at 628 North 4^th Street. Providers can RSVP for this event to Jackson Carney at 225-342-9814 or Jackson.Carney@LA.gov.

Please note that nothing is changing for providers using CA today.  Magellan and OBH are meeting to work through a seamless and appropriate transition off of CA.  Additional information will be shared as the transition steps are finalized.