Renew Medicaid

You must renew your Medicaid every year. When it is time to renew, Medicaid will send you a letter. The letter will list four ways to renew. The fastest and easiest way is online.

What you need to renew:

Social Security Numbers (or document numbers for any legal immigrants who need insurance)
Employer and income information for everyone in your family (for example, from paystubs, W-2, forms, or wage and tax statements)
Policy numbers for any current health insurance
Information about any job-related health insurance available to your family
Resource information (for example, bank accounts, stocks, vehicles, life insurance, most people won’t need this)

By Mail or Fax

When you receive your paper Renewal Form in the mail, fill it out and return it. Send the completed form and Renewal Letter to one of the following:

Email: MyMedicaid@la.gov
Fax: 1(877) 523-2987
U.S. Mail:
Louisiana Medicaid/LaCHIP
P.O. Box 91283
Baton Rouge, LA 70821-9278

For Long Term Care Renewals, please send to:
Email: laltc.processingcenter@la.gov
Fax: (225) 389-8019
U.S. Mail:
Louisiana Medicaid/LaCHIP
P.O. Box 91283
Baton Rouge, LA 70821-9278

How to Respond to A Request for Information from Medicaid

If Medicaid needs information from you, we will ask for it in a letter.

We may need information to complete your application. We may also need information to make sure you can keep coverage you already have. It is important that you respond to these letters or you may lose your coverage, even if you are eligible.

Your letter will tell you what we need from you. Look for the section in the letter with the heading that says “Information We Need From You”. This section will tell you what we need and the date it is due to us. You can send this information to us by email, mail or fax. The contact information you should use is found at the end of your letter. You can also upload documents through the Self-Service Portal. Click here to learn how to upload documents.

If you get a letter from Medicaid that has a section called “Information We Need From You” you need to respond to us. We need to hear from you to be sure you can get Medicaid or keep the Medicaid you have. Your letter will include a due date and examples of the type of information we need.

You have options. You can renew...

Online

By Mail or Fax

In Person

At a Regional Medicaid Office

Select your region to find services near you.

By Phone

How to Respond to A Request for Information from Medicaid

Surgeon General Ralph L. Abraham, M.D.

Secretary Bruce D. Greenstein