Health Standards Section

The Health Standards Section (HSS) of the Louisiana Department of Health has responsibility for the licensing of all healthcare facilities in the State of Louisiana that are subject to licensing statutes.  HSS also has a federal contract with the Centers for Medicare and Medicaid Services (CMS) to conduct certification surveys and complaint surveys in programs that are Medicare and/or Medicaid-certified.  Since 1985, through an agreement between LDH and the federal Department of Health and Human Services (DHHS), HSS has been the designated “State Survey Agency” which operates under Section 1864 of the Social Security Act.  This section licenses and certifies providers for participation in the Medicare and Medicaid programs.

The mission of HSS is to enforce regulatory compliance of health care facilities and provider types within the State of Louisiana.  This is accomplished through periodic surveys/inspections of the providers that are licensed and/or certified to operate in Louisiana.  HSS also investigates complaints received regarding allegations of abuse, neglect, exploitation, and extortion, and noncompliance with federal and/or state regulations which fall under the purview of the state survey agency.

HSS also has responsibility for administering the Facility Need Review process, Informal Dispute Resolutions, the Certified Nurse Aide Registry, the Direct Service Worker Registry, oversight of collected civil money penalty funds, and the CLIA program.

Contact Us

Health Standards Section

225-342-0138

For General Inquiries

HSS.Mail@la.gov

For Complaints

HSSComplaints@la.gov

Complaints & Reports

File a Complaint Against a Health Care Provider

The Health Standards Section investigates complaints against licensed health care providers. Health Standards does not investigate complaints involving billing, reimbursement or care provided in a setting not licensed by the Louisiana Department of Health. The Health Standards Section has no authority over physicians.

Report Child Abuse or Neglect

Call 855-4LA-KIDS (855-452-5437) or visit the Department of Children and Family Services (DCFS).

Provider Directories

Providers licensed or certified by the Health Standards Section.

HSS now offers the following fields (if applicable) for free in Microsoft Excel spreadsheet format. Any other field that is not listed below will require a formal data request:

  • Program Description
  • Facility Name
  • Geographic Address
  • Geographic Parish
  • Mailing Address
  • Licensure Expiration Date
  • Administrator
  • E-mail Address
  • Facility Telephone Number
  • Facility Fax Number

 

(more electronic data is available for a fee)

Louisiana State Licensing Boards

For issues, concerns, or questions regarding any of the following licensing boards, please contact the licensing board directly. The physical address and phone number of each licensing board is listed in our directory below the name of the board.  More detailed contact information appears when you click on the name of the licensing board.


Helpful Information

Public Records Requests

Health Standards Section Leadership

Tasheka Dukes, RN, BSN, MHA

Deputy Assistant Secretary/Director

Steffan W. Rutledge, Esq.

Rulemaking, DSW Registry, IDR and Emergency Preparedness

William Whatley

Non-Long Term Care Manager

Darren Guillory

Operations Manager Survey Operations, Information Systems, State Performance and Training

Cullen E. Brewer

Long Term Care Manager, Certified Nurse Aide/ Medication Attendant Registries

News

  • Louisiana Office of Public Health to hold public health fair

  • Well-Ahead Louisiana to hold its first public health fair at Louisiana State Museum

  • LDH urges residents to get health screenings during American Diabetes Month

More News

Resources

More Resources

Surgeon General Ralph L. Abraham, M.D.

Secretary Bruce D. Greenstein

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