Statewide Incident Management Systems

To sign up for a SIMS account:

• New SIMS Account - User Guide
• New User Request Form 

To update an existing SIMS account:

• Update Existing SIMS Account - User Guide
• SIMS Update Request Form

To report an issue with SIMS account:

• Report Issues with SIMS Account - User Guide
• Report Issue Request Form

SIMS Password Information:

• Submit a SIMS Request for the following: 
  • Having issues logging in
  • Forgotten username and/or password
  • Reactivate/Deactivate account
• For expired passwords or to change passwords.
  • DHH Domain Users (who are not locked or disabled) 
    
    • Click Here
  • SWE Domain Users - Need assistance with registering, call 225.219.6900
    
    • Click Here

Attorney General's Office Information

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ICF-IID Provider Information

For more info, contact contact the ICF Program Desk at 225-219-2862.

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Nursing Home Provider Information

Submitting Reports when the provider does not have SIMS access:

• Until a provider gains SIMS access, any reports due (initials and finals) must be faxed with a company letterhead/fax cover page to (225) 342-5073 Attention: Shari Price/John Germany and/or emailed with a company letterhead/coverpage VIA SECURED EMAIL to [email protected] and [email protected] within the regulatory required timeframes. Once you have resolved your access issue, you will need to enter any faxed/emailed reports into the SIMS system.
  • Exhibit 358-Initial Report
  • Exhibit 359-Final Report

For more info, contact the Nursing Facility Program Desk:

[email protected]
225-219-1646

[email protected]
225-342-2964

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Law Enforcement Information

Training Videos

The following training videos have been created for Nursing Facilities and ICF-IIDs licensed providers who use the Statewide Incident Management System (SIMS) to enter allegations of abuse, neglect, or misappropriation of funds.

Other Offices:

 

Office for Citizens with Developmental Disabilities (OCDD)

For more info, contact email [email protected].

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