Official Louisiana State Websites use .la.gov 
Secure .gov websites use HTTPS 
Electronic Visit Verification (EVV)
For more info, contact us at [email protected].
Electronic visit verification (EVV) is a computer-based system that confirms service visit occurrences and records the exact times when services start and end using smart devices. The main goals of an EVV system are to ensure that individuals receive the services authorized in their care plans, reduce instances of improper billing and payment, protect against fraud, and enhance program oversight. In Louisiana, the EVV system is integrated into the Louisiana Service Reporting System (LaSRS), which is managed by the state’s data and prior authorization contractor, Statistical Resources, Inc. (SRI).
H.R. 34, also known as the 21st Century Cures Act, was signed into law on December 13, 2016. This legislation requires all states to implement an electronic visit verification (EVV) system for Medicaid-funded personal care services by January 1, 2020 and by January 1, 2023 for Home Health Care Services (HHCS). If states do not comply, there will be a reduction in the federal medical assistance percentage for these services. (Note: CMS granted most states, including Louisiana, extensions to implement PCS by 1/1/21 and HHCS by 1/1/24; both of these timelines were met.) Section 12006 specifically mandates the implementation of an EVV system for personal care services and home health care services under Medicaid, particularly for services provided through Home and Community-Based Services (HCBS). More information can be found here.
The term "electronic visit verification system" refers to a system used for personal care services or home health care services. This system electronically verifies each visit related to these services by confirming the following details:
- the type of service performed;
- the individual receiving the service;
- the date of the service;
- the location of service delivery;
- the individual providing the service; and
- the time the service begins and ends.
EVV Helpful Information
- EVV Questions and Answers for Home Health Services 12.15.23
- Updated EVV Documents Memo 1.27.23
- Updated LaSRS® Connectivity Test Form 1/3/23
- EVV Service Location 11/3/23
- EVV Questions & Answers
- EVV Questions & Answers for Home Health Services
- Technical Requirements for EVV Providers to Bridge to the SRI System
- Memos Archive
Technical Requirements
Technical Requirements for Third-Party EVV Vendors
- Attestation for Providers Utilizing Their Own EVV System (revised 3.24.25)
- Data Integration Process (revised 3.24.25)
- PCS Data Bridge Elements (revised 5.23.25)
- HHCS Onboarding Process (revised 9.27.23)
- HHCS Data Bridge Elements (revised 5.23.25)
Additional Resources