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Case Management
Case Management (Support Coordination) services are defined by the Louisiana Administrative Code (LAC) 48: I. Chapter 49 in accordance with the provisions of R.S. 49:950 et seq. and Medicaid Standards for Participation for Targeted Case Management (LAC 50:XV.Chapters 101-119). Case Management is defined as services provided to individuals to assist them in gaining access to the full range of needed services including: medical, social, educational and other supports services.
The department utilizes a broker model of Case Management in which individuals are referred to other agencies for the specific services they need. These services are determined by individualized planning and are provided in accordance with a written and approved comprehensive plan of care.
Licensure Requirements
- Fees-Payment Procedure
- Regulations
- Louisiana Register Vol. 44, No. 12 December 20, 2018- Chapter 41 Expedited Licensing Process for Healthcare Facilities and Providers Licensed by the Department of Health
- Licensing Application
- Licensing Application Checklist
- Change of Ownership/Information
- Disclosure of Ownership
- Training: required if you wish to provide services under the following programs:
- Office for Citizens with Developmental Disabilities (OCDD)New Opportunities Waiver (NOW), Children’s Choice Waiver (CCW), Supports Waiver (SW), and Residential Options Waiver (ROW) (all four as a group). For information on training and other related processes, click here, or contact Lavasha Gordon at 225-342-0095.
- Early Steps (Infants/Toddlers). For information on training and other related processes, click here, or contact Caroline Oglesby at 225-342-0095.
- Office of Aging and Adult Services (OAAS). Community Choices Waiver (CCW). For information on training and other related processes, click here, or contact OAAS at 1-866-758-5035.
- Louisiana Medicaid - Early, Periodic Screening, Diagnosis & Treatment (EPSDT) Targeted Populations. For information on training and other related processes, click here, or contact Tracy Barker at 225-342-8156 (Medicaid) and/or Kim Willems (Statistical Resources, Inc.) at 225-767-0501 or 1-800-354-7828.
The foregoing services will not be reflected on the Case Management license until Health Standards Section receives authorization directly from the respective program office. If you already have an active Case Management license and are seeking to add the above services, you will be assessed a $25 license reprint fee.
Change of Ownership Information
Providers must complete this document when they have a change in their ownership structure. This document would be used for both a change of ownership (CHOW) as defined by state and/or federal regulations, or a change of ownership information (CHOI) that does not meet the state and/or federal regulations CHOW definition.
For Health Standards to make a CHOW/CHOI determination, all providers must submit the following documents:
- *Letter of Intent (including d/b/a and entity name of the previous and the new owner, the effective date of transfer of ownership, address and phone number)
- *A diagram showing the ownership structure “before” and “after” the change
- *Copy of the executed Bill of Sale
- *CHOW/CHOI License Application
For all other Change of Ownership Information, please contact the HSS Ownership Group
- Provider Directory
- Provider Directory - Microsoft Excel Spreadsheet
- Criminal Background Check Information
- Complaints
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Developing All Hazards Risk Assessment and Emergency Plans
Contact
For more info, contact Adrienne Marchand via email or by phone at 225-342-2957.
FAX: 225-342-0453