Health Standards
Frequently Asked Questions
Why am I getting an error message when I was logged in earlier?
- In an Internet Explorer window, go to Tools, Internet Options. In the section "Browsing history", click the "Delete" button.
- Close Internet Explorer
- Click the following link and enter your SIMS credentials: www.ldh.la.gov/sim
How can I obtain a username and password?
If you are a nusing facility or ICF-IID, please contact the Aministrator at your provider.
I used to be able to upload attachments, and now I cannot. Why not?
HSS is aware of this issue and we are working with the developer to implement a solution.
Why don't I see my list of SIMS Incidents?
Please click here for the instructions on how to apply the filters to see your list of incidents: click here