The program proposed by the LSBD is one that will require the contractor to develop and operate a statewide program to accept reports of possible impairment of licensees as defined in this RFP and to identify, investigate and intervene on licensees whose ability to practice their profession with reasonable skill and safety is compromised by the virtue of alcoholism, substance abuse, chemical dependency, psychiatric or other mental or physical conditions, to provide assistance to the licensees, promote their voluntary participation in identifying, securing and pursuing effective treatment, monitor compliance with treatment recommendations and report to the LSBD when necessary.