LDH will no longer host weekly Dental provider Q & A calls on Wednesdays. If dental providers have any questions, please feel free to contact the MCNA provider line at 1-855-701-6262 or email Medicaid staff at bayouhealth@la.gov.

Post Authorizations
Effective October 31, 2014, Medicaid will no longer accept post authorization requests for services rendered prior to July 1, 2014. Standard timely filing requirements still apply. The appropriate dental program policy for that date of service will apply to all submitted claims with dates of service prior to 7/1/14. Providers are required to submit these claims to the address below for processing:

P.O. BOX 91030
BATON ROUGE, LA 70821-9030

If you have any questions regarding post authorization requests rendered before July 1, 2014, you may contact Molina Provider Relations by calling (800) 473-2783 or the Medicaid Dental Program at 225-342-4182. Providers can also submit questions by email to bayouhealth@la.gov and the appropriate staff will address any issues or concerns.