Louisiana Medicaid and your Healthy Louisiana health plans send important information and updates in the mail. We may also ask you to provide additional information or to take an action to keep your coverage. If you don’t respond, you could lose your coverage even if you are still eligible.

Make sure your address is up-to-date and that you check your mail regularly. If you need to update your address, you can do it online at MyMedicaid.la.gov or by calling Medicaid at 1-888-342-6207.

Louisiana Medicaid members could get important mail from any of these places:

Louisiana Medicaid

1-888-342-6207

Monday – Friday, 8 a.m. – 4:30 p.m.

MyMedicaid@la.gov

Healthy Louisiana

1-855-229-6858

TTY: 1-855-526-3346

Monday – Friday, 8 a.m. –  5 p.m.

Healthy@la.gov

Aetna Better Health

1-855-242-0802

TTY: 711

Aetnabetterhealth.com/Louisiana

Amerihealth Caritas Louisiana

Phone: 1-888-756-0004

TTY: 1-866-428-7588

Amerihealthcaritasla.com

Healthy Blue

Phone: 1-844-521-6941

TTY: 711

Myhealthybluela.com

Louisiana Healthcare Connections

Phone: 1-866-595-8133

TTY: 711

Louisianahealthconnect.com

UnitedHealthcare Community

Phone: 1-866-675-1607

TTY: 711

Uhccommunityplan.com

DentaQuest

Phone: 1-800-685-0143

TTY: 1-800-466-7566

DentaQuest.com

MCNA Dental

Phone: 1-855-702-6262

TTY: 1-800-846-5277

Mcnala.net