This RFI is issued for the purpose of gathering information, including cost projections, from qualified entities who demonstrate the ability to provide services related to invoicing, collection, and processing of monthly premium payments for LAP and FOA. LDH is seeking information regarding the following specialized services:

  • Invoice enrollees for monthly premium payments;
  • Collect and process monthly premium payments received by mail;
  • Auto-draft monthly premium payments;
  • Provide and maintain mechanism to receive and process online payments;
  • Provide and maintain a customer service number; and
  • Provide and maintain software capable of performing associated services.