Medicaid is now mailing pink letters to members. If you get your letter, great news! Medicaid has your correct mailing address. If you do not have your letter by May 31, you need to update your contact information. Make updates by calling your health plan (the number on the back of your insurance card), logging on to, emailing Medicaid at or calling Medicaid at 1-888-342-6207.


Medicaid sends letters to members when it’s time to renew or if Medicaid needs more information. If you get a letter in the mail, follow the instructions in the letter and respond immediately. If Louisiana Medicaid does not have your current information, you could miss important letters about your health insurance coverage and risk losing your health coverage even if you are eligible.