Beneficiary Advisory Council

The Beneficiary Advisory Council (BAC) is a dedicated forum for individuals with lived experience in the Medicaid program. The BAC provides valuable insights to help shape Medicaid policy and program development by offering a channel for council members to share feedback and a forum for Louisiana Medicaid to ask questions, listen, and learn. Topics the council will consider and provide insights on to the Medicaid agency may include:

• Additions and Changes to Covered Services
• Coordination of Care
• Quality of Services
• Eligibility, Enrollment and Renewal Processes
• Enrollee and Provider Communications
• Access to Services
• Cultural Competency and Language Access
• Other Issues Impacting Health/Medical Services

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