Official Louisiana State Websites use .la.gov 
Secure .gov websites use HTTPS LDH is moving forward with a plan to distribute food benefits on EBT cards. If the USDA, who administers the SNAP program, is prepared and ready to move money into states’ accounts, we will use federal dollars to fund SNAP recipients’ accounts. If they are not ready, LDH will proceed with our state-funded program to provide food assistance to the elderly, the disabled, and households with children through their existing EBT cards.
October 31, 2025 Reprocessing Claims from the September 9, 2025, Cycle
Baton Rouge, Louisiana, - During the claims cycle on September 9, 2025, Gainwell Technologies identified a system error that prevented certain fee-for-service professional, outpatient hospital, and durable medical equipment (DME) claims from processing through the ClaimsXten (CXT) editing system. The claims paid without standard or National Correct Coding Initiative (NCCI) editing being applied.
Gainwell Technologies is in the process of identifying the claims from that cycle that paid in error. The original payments of those claims paid in error will be voided and then reprocessed to ensure the proper denial is applied. All other claims can be reprocessed without being voided.
Providers can expect to see these claims reflected on their November 4, 2025, remittance advice.
General questions related to the addition of these codes should be directed to Gainwell Technologies Provider Relations at (800) 473-2783 or (225) 924-5040.
Click here to subscribe to news and updates from Louisiana Medicaid and Healthy Louisiana.