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The Family Resource Center


Navigating resources can be overwhelming for both families and providers. The Family Resource Center (FRC) is here to help!

Our experienced staff are available to help identify and connect families to resources and services in their community and across the state based on their child’s specific needs. In addition to health information, they can connect families to resources related to insurance, finances, education, food security, and more.

Some of the most common resources the FRC shares with families include…

  • Services such as early intervention, childcare assistance, insurance, and disability support
  • Healthcare and therapy options
  • Parent-driven support organizations
  • School-related information and accommodations
  • Resources to help youth transition to adulthood, including those related to employment, independent living, education, insurance, and legal affairs

FRC staff can provide information directly to families or talk to providers to help figure out what resources would be the most beneficial for their patients.

Non-English-speaking families can text their name, preferred language, and date/time that they are available between 8 am-4:30 pm to (504) 214-1785. Someone will respond in their preferred language. 

Email: BFH-FamilyResourceCenter@la.gov 

Phone: (504) 896-1340 (Monday - Friday, 8 am - 4 pm)


Families Helping Families



The Bureau of Family Health also partners with Families Helping Families (FHF) to provide families of children and youth with special healthcare needs with extra support. FHF works to help children gain independence and integrate into the community through resource linkage services, peer support, education, and training. Their staff includes individuals with disabilities and family members of those with disabilities who are familiar with navigating the systems.

FHF Community Resource Specialists are available to help families connect to resources and services that can help them. They have the knowledge and skills to work with families of children with special health care needs. Community Resource Specialists can help you and your child by providing:

  • Tips for accessing services
  • Peer and emotional support
  • Referrals to medical and support services
  • Connections to other parents with children and youth with special health care needs and disabilities

Find out who the Community Resource Specialist is in your region! Click here for a listing of contact information for all FHF locations in Louisiana.


Recommended Resources


Our top recommended resources for children and their families include:

  • Partner for Healthy Babies links to financial, health care, social services, and other resources in Louisiana.
  • The Developmental Milestone Tracker app is a way parents can track their child's development. Printable checklists are also available. 
  • Vroom Mobile App is a science-based mobile app with daily brain-building activities for parents to do with their children.
  • Smooth Moves YHT has tools to help youth build the skills needed for independence and transition to adult services.

For children with special healthcare needs: