Official Louisiana State Websites use .la.gov 
Secure .gov websites use HTTPS LDH is moving forward with a plan to distribute food benefits on EBT cards tomorrow. If the USDA, who administers the SNAP program, is prepared and ready to move money into states’ accounts this evening, we will use federal dollars to fund SNAP recipients’ accounts. If they are not ready, LDH will proceed with our state-funded program to provide food assistance to the elderly, the disabled, and households with children through their existing EBT cards.
Statewide Incident Management Systems
To sign up for a SIMS account:
To update an existing SIMS account:
To report an issue with SIMS account:
SIMS Password Information:
- Submit a SIMS Request for the following:
- Having issues logging in
- Forgotten username and/or password
- Reactivate/Deactivate account
- For expired passwords or to change passwords.
- DHH Domain Users (who are not locked or disabled)
- SWE Domain Users - Need assistance with registering, call 225.219.6900
- DHH Domain Users (who are not locked or disabled)
Attorney General's Office Information
ICF-IID Provider Information
For more info, contact contact the ICF Program Desk at 225-219-2862.
Nursing Home Provider Information
Submitting Reports when the provider does not have SIMS access:
- Until a provider gains SIMS access, any reports due (initials and finals) must be faxed with a company letterhead/fax cover page to (225) 342-5073 Attention: Shari Price/John Germany and/or emailed with a company letterhead/coverpage VIA SECURED EMAIL to [email protected] and [email protected] within the regulatory required timeframes. Once you have resolved your access issue, you will need to enter any faxed/emailed reports into the SIMS system.
For more info, contact the Nursing Facility Program Desk:
[email protected]
225-219-1646
[email protected]
225-342-2964
Law Enforcement Information
Training Videos
The following training videos have been created for Nursing Facilities and ICF-IIDs licensed providers who use the Statewide Incident Management System (SIMS) to enter allegations of abuse, neglect, or misappropriation of funds.
Other Offices:
Office for Citizens with Developmental Disabilities (OCDD)
For more info, contact email [email protected].