For Reference

History of CSoC

The five regions selected to be the initial implementing regions of the CSoC on March 1, 2012, include New Orleans Region, Baton Rouge Region, Alexandria Region, Shreveport Region, and Monroe Region.  CSoC was implemented in the remaining four regions on November 20, 2014.  The additional four regions include Covington Region, Thibodaux Region, Lafayette Region and Lake Charles Region.

CSoC is transforming the way behavioral health services are provided to children and families, enhancing the available service array to offer a spectrum of effective, community-based services and supports for children and youth with significant behavioral health challenges who are in or at risk of out-of-home placement, and their families. To be successful, coordinated systems of care require a commitment to trying, reflecting, revising and adapting to ensure the system is continuously improving.

CSoC Governance Board

The Louisiana Coordinated System of Care (CSoC) is led by the CSoC Governance Board, as established by Executive Order BJ 2011-5 and Executive Order JBE 2016-31. The Governance Board is comprised of executives of the four departments, a representative from the Governor's Office and family, youth and advocate representatives. This board sets the governance policy for CSoC.  The Governance Board is subject to public meeting law.  Documents from past and upcoming meetings of the Governance Board can be found here.

CSoC Standard Operating Procedures

The purpose of the CSoC Standard Operating Procedures manual is to provide guidance for conducting the day-to-day activities that are necessary in developing, implementing and sustaining the Coordinated System of Care in Louisiana.  Guidance is provided in the areas of CSoC eligibility, referral, screening/assessment, enrollment, services, quality assurance and training requirements.  This document will be reviewed and updated as needed as the Coordinated System of Care evolves.

National Wraparound Initiative (NWI)

Since 2004, the National Wraparound Initiative has worked to promote understanding about the components and benefits of care coordination using the Wraparound practice model, and to provide the field with resources and guidance that facilitate high quality and consistent Wraparound implementation.

Principles and standards established by NWI have guided the establishment of CSoC in Louisiana. 

CMS Waiver Application

The Louisiana Department of Health (LDH), Bureau of Health Services Financing (BHSF) and the Office of Behavioral Health (OBH) hereby gives public notice of its intent to seek approval from the U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services (CMS) for an amendment to the Healthy Louisiana and Coordinated System of Care 1915b Waiver.  The amendment is to clarify that members can receive Individual Placement Support and Louisiana Rehabilitation Services when there is no duplication of services and that there can be exceptions to the 20 hour/week cap for personal care services.  A copy of the waiver amendment shall be made available upon request to the Department by calling (225) 342-1562 or by email to Ashley.Bouchereau@LA.GOV.  Implementation of the provisions of this waiver amendment is contingent upon CMS approval. Interested persons may submit written comments to: Louisiana Department of Health, Bureau of Health Services Financing, P.O. Box 91030, Baton Rouge, LA 70821-9030 or by email to  

Coordinated System of Care (CSoC) Executed Contract

Archived Contract Documents