Cindy Rives, Undersecretary

Cindy Rives was appointed Undersecretary for the Louisiana Department of Health in 2018. She is a career public servant and has worked in public finance for the last 24 years. Cindy has served LDH for the last 10 years and as the Deputy Undersecretary for two years. During this time, she has worked closely with various leaders throughout the department to ensure that we are able to complete critical work within our budget. Throughout her career, Cindy has worked for the Legislative Fiscal Office, the Attorney General’s Office, the State Office of Planning and Budget, and LSU Health Care Services Division. 
Cindy currently serves as a regional coordinator for the National Associations of State Human Services Finance Officers Organization, and on the board of the State of Louisiana Office of Technology Information Services Influence Group. She was also recently appointed by the Governor to the State as a Model Employer task force. She holds a Master of Public Administration with a concentration in Public Finance from Louisiana State University. Cindy has been married to her husband Clay for 22 years and they have two sons, one in college and the other in high school.

The following is a list of the administrative operations (see Org Chart) of the Office of Management and Finance:Bureau of Health Services Financing (Medicaid) is the administrative operation responsible for the Medicaid program, which is the public insurance program which provides health care services to the elderly, disabled and low-income persons. Funded by both federal and state governments, Medicaid provides medical benefits such as physician, hospital, laboratory, x-ray, and nursing home services; optional programs include services such as pharmacy and intermediate care facilities for the mentally retarded (ICF/MR). Medicaid also provides funding for all Home and Community-Based Services  (HCBS) otherwise known as waiver services.

Health Standards Section licenses health care facilities to operate in Louisiana and certifies these facilities for participation in Medicare and Medicaid.

Administrative Review Unitprovides for fair hearings for persons to whom Medicaid covered services have been denied, suspended, reduced or terminated. Appeals also conducts hearings for Medicaid providers such as nursing homes, home health agencies, and other health care providers whose Medicaid/Medicare licenses have been suspended, terminated or denied; provider payment disputes may also be heard.

The Deputy Undersecretary reports to the Undersecretary and oversees the following:

Division of Fiscal Managementperforms the payment management, financial reporting and accounting functions for the department.

Division of Human Resources, Training and Staff Development develops and carries out departmental personnel management functions, including payroll, training and staff development.

Division of Planning & Budget develops, prepares and manages the department's budget and strategic planning process, provides contract and lease management services, procure goods and services for LDH offices, and provides property control, telecommunications, mail room, copier management and vehicle management functions for the office.