Healthy Louisiana

Welcome to Louisiana Medicaid!

Find the latest information from Louisiana Medicaid.

Contact Us
[email protected]
1(888) 342-6207
Monday - Friday
8:00 a.m. - 4:30 p.m.

Louisiana Medicaid Work Requirements

Notification about Louisiana Medicaid work requirements against a light blue background. At the top, there is a dark blue rectangular banner containing the text "Get the facts" written in white. Below the banner, bold black text states "Louisiana Medicaid work requirements." A detailed explanation follows in smaller black text, describing policy changes effective January 1, 2027, which necessitates reporting of work or community engagement activities by some adult Medicaid members to retain coverage. To the right of this text block is a solid blue square with a white check mark inside. At the bottom of the image, the logo of Louisiana Medicaid is displayed in black.

Some Medicaid members will have new federally mandated work requirements beginning January 1, 2027.

Medicaid will send letters to affected members when they need to take action or provide information. Members should be sure to keep their contact information up to date with Louisiana Medicaid so they do not miss these important updates.  

Update online at MyMedicaid.la.gov Update by email at [email protected] Call your health plan to update Text "Info" to 72147 to update Update in person Call Louisiana Medicaid toll-free at 1(888) 342-6207 to update
What is changing? Adults 19-64 who do not have a disability, qualified medical condition, or young children will need to work, go to school, or volunteer for an average of 80 hours/month for Medicaid

What is Changing?

Many people are exempt from this requirement. Click on the link for more detailed information.

Who is exempt?

Medicaid will contact members when they need to take action. Member should keep their contact information up to date. Make sure your information is up to date.

How to Prepare

At the top, a dark blue rectangular bar contains the text "MEDICAID MEMBERS" in bold white capital letters. Below this, the main body of the image includes text in white that reads, "Louisiana Medicai

Do the new requirements apply to you?

Graphic encouraging people to apply if they want to find out if they qualify for Medicaid.

Get Covered

Graphic encouraging Medicaid and CHIP members to keep their contact information current to stay insured.

Update My Info

Medicaid and CHIP reminder graphic warning that failure to update contact information or respond to mail from Louisiana Medicaid could result in a loss of coverage.

Renew My Coverage

Beat the Heat

Promotional graphic containing a mix of text and a photograph. The background has a dark blue section at the top, transitioning to white at the bottom. In the photograph, a woman is sitting cross-legged on a gray sofa, holding a blue and beige hand fan. On her lap is an open silver laptop. Above the woman, white text on the blue background provides information about Louisiana 211. Below the photograph, the Louisiana Medicaid logo is displayed.

Louisiana 211 can help you beat the heat this summer. When it’s hot outside, Louisiana residents statewide can call 211 to get information about a cooling center in their community.

#SummerSafety #BeatTheHeat #Louisiana211

Visit Louisiana 211

Stop. Look. Lock.

Public safety message from Louisiana Medicaid. On a turquoise background, there's a large circular photo depicting a child in a car seat. The child has curly hair and is looking at the camera while a caregiver, seated beside the child, secures the seatbelt. To the left of the image, white text on a dark blue rectangle states, "In 2025, 31 children died of heatstroke in vehicles." Below the photo, bold white text on the turquoise background reads, "Once you park: STOP. LOOK. LOCK." At the bottom, there's a note attributing the statistic to the National Highway Traffic Safety Administration and the logo for Louisiana Medicaid in white.

Heat can turn deadly in minutes. Before you step away from your car, always look before you lock it. Make a routine of checking the backseat so you never leave children or pets alone in vehicles.

#BeatTheHeat #LookBeforeYouLock

Learn more about heat-related illness and resources

Make the most of your Medicaid benefits

A young woman with long brown hair, wearing a light purple blouse with puffed sleeves, looking down at her smartphone with a smile. She is placed against a solid blue background. On the upper left side, a bold text in white and dark blue reads, "Make the most of your Medicaid benefits." Below this, smaller white text says, "Create a Medicaid self-service portal account to..." In the lower left corner, the Louisiana Medicaid logo is displayed in white, featuring a stylized cross.
Informational graphic with a blue background featuring six circular icons, each accompanied by a descriptive text below. The top row displays three icons: a checkmark on a document with a finger pointing, a family in a house with a dollar sign, and an upward arrow on a document. The corresponding texts are "Apply for benefits and check the status of an application," "Report household changes," and "Send documents to Medicaid." The bottom row shows: a document with a pencil, a laptop with an envelope, and two cards. Their texts are "Renew your benefits," "Sign up for texts and emails," and "Request a new Medicaid card." At the bottom, on a darker blue band, are the words "MyMedicaid.la.gov" in a white oval, and the "Louisiana Department of Health Medicaid" logo.

 #DYK you can apply for Medicaid coverage all year.

Get health care coverage when you need it. Apply for Medicaid anytime using the online Medicaid self-service portal.

MyMedicaid.la.gov

PTSD Awareness Month

Public service announcement for PTSD Awareness Month with a dark blue background. At the top left, a light blue rectangle contains the text “PTSD Awareness Month.” Below, prominent white text reads, “Trauma can affect anyone. You are not alone.” Underneath, a light blue box advises, “Talk to your health care provider. Call or text 988 or visit 988lifeline.org/chat.” In the bottom left corner is the logo for Louisiana Medicaid. Below that is the logo for “988 Suicide & Crisis Lifeline.” On the bottom right, a stylized graphic of a white head silhouette has a heart shape inside it.

Post-Traumatic Stress Disorder (PTSD) is a mental health condition caused by experiencing or witnessing extremely stressful or terrifying events. Treatment is available and effective.

If you or someone you know is struggling, there is help. Call or text 988 or chat online with a Lifeline counselor.  Louisiana Medicaid members are eligible for a wide range of behavioral health services, including therapy, counseling, and substance use treatment programs. 

#PTSDAwarenessMonth

Call Text Chat

National HIV Testing Day

Promotional graphic for National HIV Testing Day. It features a main circular photo set against a blue background. Within the circle, a healthcare professional with dark hair and a white coat smiles as she places her hand on the shoulder of a patient, offering a gesture of comfort and support. Above the circle, the text reads "National HIV Testing Day" in white letters on a dark blue rectangular banner. Below the circle, a dark blue rectangle contains bold white text stating, "Find free and fast testing for HIV and STIs." The bottom right corner displays the Louisiana Medicaid logo.

Medicaid members have access to confidential HIV testing. A health care provider can advise on which STIs you should be tested for and how often.

#NationalHIVTestingDay #KnowYourStatus

Find testing options near you

Access your Louisiana Medicaid or Health Plan ID card in the LA Wallet App

A woman in a pink shirt uses a smartphone with promotional text for the LA Wallet app and the Louisiana Medicaid logo.

Medicaid members should bring their Medicaid ID and Healthy LA plan ID cards when they go to the doctor or pharmacy.

Easily access both cards in the LA Wallet app.The app updates daily so members have the latest health coverage information at their fingertips. Members can access the health cards of all family members listed in their household.

Download the LA Wallet app on Google Play Download the LA Wallet app on Apple App Store

Does your Medicaid health plan still meet your needs?

Image of a patient and doctor speaking in an exam room.

Louisiana Medicaid offers multiple health and dental plan options so you can pick coverage that fits your needs.

If your doctors, medications, or health needs have changed, you may want to switch your Louisiana Medicaid health plan.

Medicaid members can change plans up to two times in a year. Changes start on the first of the next month.

Review your options online Download the free Healthy Louisiana Mobile App on the Google Play Download the free Healthy Louisiana Mobile App on the Apple App Store Call for more information

Manage Your Medicaid Account Online

Promotional graphic for the Louisiana Medicaid self-service portal. On the left, there is an open silver laptop displaying a webpage. The screen shows a navigation menu. To the right of the laptop, on a teal background, is bold white text encouraging users to manage their Medicaid accounts online. Below, a navy band contains a white oval with the website URL, MyMedicaid.la.gov. At the bottom, the Louisiana Medicaid logo is displayed.

You can manage your Medicaid account right from your laptop, smartphone or tablet.

Apply for Louisiana Medicaid, check your application status, report household changes, and request a new Medicaid ID card – all online using the self-service portal.

Visit MyMedicaid.la.gov

Surgeon General Evelyn Griffin, MD

Secretary Bruce D. Greenstein

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