Medicaid Members Can Now Change Health Plans through March 31, 2023

Louisiana Medicaid members can make changes to their health plan and dental plan coverage from November 8, 2022 and 6 p.m. on March 31, 2023.

In late October, letters were mailed to Medicaid members explaining possible changes to their health plan coverage and how to make changes. Most Medicaid members were auto-assigned to a health plan to be effective January 1, 2023.  In this auto-assignment, some members were assigned to a health plan that is different from their current health plan, while some remain in the same plan. The letters that were mailed tells members what their current health plan is and what their auto-assigned health plan will be beginning in January 2023.

If a member wants to keep the auto-assigned health plan, they do not have to do anything. That health plan will be their health plan starting on January 1, 2023. 

If a member wants to change their health or dental plans, they can do that any time from November 8, 2022, until 6 p.m. on March 31, 2023. After March 31, 2023, a member may only change their health plan or dental plan if they have a special reason. They can also change their health plan or dental plan at the next Open Enrollment.

See below for deadlines to make changes and start dates:

Members can change their health or dental plan by visiting the Healthy Louisiana website (myplan.healthy.la.gov); using the Healthy Louisiana mobile app; calling 1-855-229-6848; or completing the paper enrollment form that is mailed to members and following the directions on the form to return it.

For more details on each health plan, visit https://www.myplan.healthy.la.gov/en/compare-plans. Watch for additional member updates at www.healthy.la.gov.