Starting April 1, 2023, Louisiana Medicaid fee-for-service members have more control and greater access to their health information through their mobile devices. Members can request Medicaid share their medical records with a mobile app of their choosing. It can take up to four weeks from the time of the request for information to be available on the mobile app.
If members choose, they will be able to see their medical claims, test results, and appointments; the cost of care; and their healthcare providers right on their phones. This can be shared through any mobile app currently designed and approved to display Louisiana Medicaid data. Not all apps will display all data available; it is up to the member to select the app that best suits their needs.
Currently, b.Well is the only mobile app approved for fee-for-service members. Visit https://www.icanbwell.com/ to learn more about the app. Check back for additional apps in the future.
This is not to manage your Louisiana Medicaid eligibility and it will not allow you to change your health plan. You will continue to use the MyMedicaid.la.gov website to apply for Medicaid or manage your Medicaid account. You will continue to use your health plan’s website or mobile app for information about your benefits and services through your health plan.