October 10, 2024 Healthy Louisiana Open Enrollment begins in October

Baton Rouge, Louisiana, Oct 10, 2024 - Medicaid members can change their health or dental plan during Open Enrollment between October 15, 2024, and 6 p.m. on December 2, 2024. Changes will go into effect next year on January 1, 2025.  If a member makes no changes, they will keep their health or dental plan.

Open Enrollment is when you and your family can change your health or dental plan. A health plan is a group of doctors, hospitals, and other providers working together to help Medicaid members get the necessary health care services. Open Enrollment is the only time Medicaid members can change health or dental plans without a qualifying reason outside their initial enrollment period.

In August, letters with information and instructions for choosing plans were mailed to all members participating in this open enrollment period. Members who opted into emails or text messages were also sent this information electronically.

Members can change their health or dental plan by completing and returning the form included with their letter by mail or fax,  on the Healthy Louisiana mobile app, online at myplan.healthy.la.gov, or by calling toll-free 1-855-229-6848. The Healthy Louisiana mobile app is free and available for download on Apple and Android devices.

There are six health plans to choose from.

• Aetna Better Health of Louisiana
• AmeriHealth Caritas Louisiana
• Healthy Blue
• Humana Healthy Horizons in Louisiana
• Louisiana Healthcare Connections
• UnitedHealthcare Community Plan of Louisiana

 Additionally, there are two dental plans to choose from:

• DentaQuest
• MCNA

Members are encouraged to visit myplan.healthy.la.gov when deciding whether to keep their current plan or change to another plan for 2025. All health and dental plans offer the same basic benefits and health and dental management programs. Some also offer extra services based on age and need, which are subject to change. Comparison charts with details on each health and dental plan’s extra services can be found here. Members are also encouraged to confirm whether or not their providers are enrolled with their chosen health or dental plan. This information can be found at myplan.healthy.la.gov/find-provider.

Members do not need to do anything to keep their current health and dental plans. If they are still eligible for Medicaid, they will stay with their plans for another year.

Members with questions can call 1-855-229-6848 (TTY: 1-855-526-3346), Monday through Friday from 8 a.m. to 5 p.m. The call is free.