Case Management

Case management (support coordination) services are defined by the Louisiana Administrative Code (LAC) 48: I. Chapter 49 per the provisions of R.S. 49:950 et seq. and Medicaid Standards for Participation for Targeted Case Management (LAC 50:XV.Chapters 101-119). Case Management is defined as services provided to individuals to assist them in gaining access to the full range of needed services, including medical, social, educational, and other supports and services.

The Department utilizes a broker model of case management in which individuals are referred to other agencies for the specific services they need. These services are determined by individualized planning and are provided under a written and approved comprehensive plan of care.

Regulations

Licensure

Louisiana Register Vol. 44, No. 12 December 20, 2018- Chapter 41 Expedited Licensing Process for Healthcare Facilities and Providers Licensed by the Department of Health

Licensure Requirements

The foregoing services will not be reflected on the case management license until the Health Standards Section receives authorization directly from the respective program office. If you already have an active case management license and are seeking to add the above services, you will be assessed a $25 license reprint fee.

Change of Ownership Information

For more information regarding Change of Ownership Information.

For all other change of ownership information, please contact the HSS Ownership Group.

Emergency Preparedness

Please see Emergency Preparedness.

Helpful Links

Providers Listings
- Provider Directory
Reports
- Provider Directory - Microsoft Excel Spreadsheet
Other Websites
- Criminal Background Check Information
- Complaints
Training required if you wish to provide services under the following programs:
- Office for Citizens with Developmental Disabilities (OCDD) New Opportunities Waiver (NOW), Children’s Choice Waiver (CCW), Supports Waiver (SW), and Residential Options Waiver (ROW) (all four as a group). Find information on training and other related processes here, or call Lavasha Gordon at 225-342-0095.
- Early Steps (Infants/Toddlers). Find information on training and other related processes here, or call Caroline Oglesby at 225-342-0095.
- Office of Aging and Adult Services (OAAS) Community Choices Waiver (CCW). Find information on training and other related processes here, or call OAAS at 866-758-5035.
- Louisiana Medicaid Early, Periodic Screening, Diagnosis & Treatment (EPSDT) targeted populations. Find information on training and other related processes here, or call Tracy Barker at 225-342-8156 (Medicaid) and/or Kim Willems (Statistical Resources, Inc.) at 225-767-0501 or 800-354-7828.

Contact

Adrienne Marchand
Email: [email protected]
Office: 225-342-2957
Fax: 225-342-0453