How to Make a Process Map

Below is an example of what a process map could look like. You can draw your process map on a blank piece of paper or even use sticky notes on an empty wall to easily move things around. 

For each step of the process, be sure to include: What happens, Who is involved, and Where the step will take place. Once you have that, you can begin to identify specific people who will be involved and what training they will need.

 

Process Mapping Video:

Check out the video below for more step-by-step breakdowns of how to use process mapping at the clinic level. You will find additional process mapping instructions and examples on the Example Project Planning Worksheet.

Surgeon General Ralph L. Abraham, M.D.

Secretary Bruce D. Greenstein

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