Dental Services

Effective January 1, 2021, the Louisiana Department of Health (LDH) has contracted with DentaQuest and MCNA Dental  to provide dental benefits for qualified Medicaid enrollees. These plans are accountable to LDH and the state of Louisiana. Their contract requires adherence to detailed grievance and appeals requirements. Members have the right to appeal denied services, first to their plan, then to the State. There are also strict marketing guidelines that must adhere to with mandatory prior approval of marketing materials. LDH will monitor all complaints, grievances and appeals to assure that DentaQuest and MCNA Dental are accountable to the enrollees and the state. Complaints and any questions can be submitted by email to and the appropriate staff will address any issues or concerns.

Dental Provider News


Visit the DentaQuest website

Call DentaQuest 1-800-685-0143 (Monday - Friday, 7 a.m. - 7 p.m.)

TTY (Hearing Impaired): 1-800-466-7566

Call MCNA Dental: 1-855-702-6262 (Monday - Friday, 7 a.m. - 7 p.m.)
TTY (Hearing Impaired): 1-800-955-8771


Reporting Requirements

Financial Reporting

Report Formats

Companion Guides

Medicaid Program Links

Archived Materials