Class Action Notice - A.A. v. Abraham

Medicaid Annual Renewal

Update your contact information

Get ready for renewals by keeping your contact information up to date so you can get important updates in the mail. Your contact information includes your address, cell and home phone numbers and email address.

You can update your contact information in the way that is easiest for you.

  • Log on to: MyMedicaid.la.gov (account log in and password required)
    • For help with the Louisiana Medicaid Self Service Portal click here.
  • Email: MyMedicaid@la.gov 
  • Call your health plan at:
    • Aetna Better Health: 1-855-242-0802
    • AmeriHealth Caritas: 1-888-756-0004
    • Healthy Blue: 1-844-521-6941
    • Humana Healthy Horizons: 1-800-448-3810
    • Louisiana Healthcare Connections: 1-866-595-8133
    • UnitedHealthcare: 1-866-675-1607
  • Call Louisiana Medicaid Customer service at 1-888-342-6207, between the hours of 8 a.m. and 4:30 p.m.
Look for mail from Louisiana Medicaid and follow the instructions

When you receive a letter in the mail from Louisiana Medicaid, follow the instructions in the letter so you don’t risk losing your coverage. If you need help completing the steps in the letter or if you have questions, call Louisiana Medicaid Customer service at 1-888-342-6207, between the hours of 8 a.m. and 4:30 p.m. or you can visit a Louisiana Medicaid Regional Office. Click here to find a Regional Office near you.