The Medicaid call center is currently experiencing high call volume. If you are calling to update your contact information, click here for other ways to make updates.
Did You Receive a Letter from Medicaid?
Medicaid sends letters for lots of reasons. If you get a letter, be sure to respond. We need to hear from you to be sure you can get Medicaid or keep the Medicaid you already have.
How to Renew Your Medicaid Coverage
Your renewal letter lists four ways to renew. The fastest and easiest way to renew your Medicaid coverage is online using our Self-Service Portal. You must set up an account to renew your coverage. Click here for more information about renewing your Medicaid coverage and using the online portal.
How to respond to a Request for more Information from Medicaid
Medicaid will send you a letter when we need more information from you. We might need information to complete your application, or you may already be covered but we need more information to make sure you can keep your Medicaid. You can now upload documents through the Self-Service Portal.
Visit Using the Medicaid Self-Service Portal for instructions on how to reply to request for information from Medicaid..