Healthy Louisiana

Welcome to Louisiana Medicaid!

Get the latest information about what Medicaid is doing.  Check out the links below.

You can also explore our website by clicking on Medicaid above.

Contact Us
[email protected]
1(888) 342-6207
Monday - Friday
8:00 a.m. - 4:30 p.m.

All Louisiana Medicaid offices and the Medicaid Customer Service Call Center will be closed on Wednesday, December 24, through Friday, December 26, in observance of the Christmas holiday.

Normal business hours will resume on Monday, December 29.

Medicaid members can access their benefits online through the Louisiana Medicaid self-service portal at MyMedicaid.la.gov.


Graphic encouraging Medicaid and CHIP members to keep their contact information current to stay insured.
Update My Info

Medicaid and CHIP reminder graphic warning that failure to update contact information or respond to mail from Louisiana Medicaid could result in a loss of coverage.
Renew My Coverage

Graphic encouraging people to apply if they want to find out if they qualify for Medicaid.
Get Covered

Informational graphic encouraging Medicaid members to prepare for eligibility wage checks by keeping their name, address, phone number, and email current, reporting major life changes, and following instructions in mailed letters to maintain coverage.
Medicaid Wage Check

Text-based HIV/AIDS Awareness Month graphic noting Louisiana ranked fourth nationally in HIV diagnosis rates and encouraging testing, prevention with condoms and PrEP, and treatment to reduce the virus to undetectable levels
There are more options than ever to prevent and treat HIV.
o Free, fast HIV testing is available.
o Taking PrEP will limit the possibility of contracting HIV.
o HIV can be maintained with treatment to remain undetectable.

To check out HIV resources from @Louisiana Health Hub click the picture above.

#HIVAIDSAwarenessMonth

Preventive screenings and routine checkups can make all the difference for your long-term health.  A good Primary Care Provider (PCP) coordinates care, tracks your medical history, and helps you navigate specialists and treatments.

Click on the picture above to search for a PCP who accepts your health plan and schedule your next wellness visit today.

Don't let cold weather catch you off guard. Here is how to prepare:
o Build a winter emergency kit
o Check your heating system
o Get the prescription medications you need

Click the picture above to find out more at getagameplan.org.

Grief doesn't look the same for everyone.  If you or someone you know is struggling, the @988 Suicide and Crisis Lifeline is here to listen.

Text or call 988. Chat online by clicking the picture above.

#GriefAwarenessWeek #NGAW

All Healthy Louisiana health and dental plans offer the same basic benefits.  Each plan offers different extra services based on age and need.

See what extra services your plan offers on the FREE Healthy Louisiana mobile app, or online by clicking the picture above.

Washing your hands correctly can keep you healthy and prevent the spread of germs.  Make handwashing a lifelong healthy habit for the whole family.  Get tips on how to #KeepHandsClean by clicking on the picture above.

#NationalHandwashingAwarenessWeek



Life events like a new job or moving can affect your Medicaid eligibility.  Report all changes to Medicaid whithin 10 days.  Reporting these changes on time is important to your coverage.

You can report changes to Medciaid:
o Online at MyMedicaid.la.gov
o Email [email protected]
o Call the Medicaid Hotline
o In-person at a Medicaid office.
o By mail to P.O. Box 91278, Baton Rouge, LA 70821-9893



Surgeon General Evelyn Griffin, MD

Secretary Bruce D. Greenstein

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