Provider Training Resources

The viewing of regulatory training videos is mandatory and required by licensing standards for new applicants who are applying for a Home and Community Based Service license for the first time.   The videos may also be used by existing providers as a staff training resource.  The videos cover the Home and Community Based Services licensing standards, Home and Community Based Services complaint process, the Direct Service Worker Registry and information from Medicaid Program Integrity on avoiding hiring excluded individuals.  Each video contains some test questions at the end and the viewer is able to print a certificate after completing each part.

Additional Resources

• Client Assessment
• Prevention and Prosecution of Recipient Abuse and Medicaid Fraud
• RN Delegation
• Supervision in Home and Community-Based Services
• Criminal Background Checks
• Adult Protective Services Investigations
• Staff Ethics
• Human and Civil Rights
• Confidentiality and HIPAA
• Person-Centered Planning
• Incident Documentation and Reporting
• Documentation of Services
• Environmental Emergency Procedures
• Infection Control

LDH Abuse Training Packet

• Abuse Outline
• Attachment: A Example
• Attachment B: Signs of Abuse
• Attachment C: Case Example
• Attachment D: Reporting Phone Numbers
• Attachment E: Make a Report
• Attachment F: Is It Reportable?
• Child Protection Numbers
• Abuse Test

Helpful Links

• Reporting Abuse, Neglect, Misappropriation of Property or Exploitation of Adults and the Elderly
• State Law for Conducting Criminal Background Checks Prior to Hire
• Direct Service Worker Web Page
• Health Standards Home and Community-Based Service Provider Web Page
• Louisiana State Adverse Actions List Search
• Medicaid Provider Enrollment
• Office of Aging and Adult Services (OAAS)
• Office for Citizens with Developmental Disabilities (OCDD)
• Office of Inspector General Site to Check for Excluded Individuals
• Social Security Administrative Representative Payee Interdisciplinary Training for Those Who Serve Vulnerable Disabled Adults and Seniors

Please refer to the HCBS Providers Minimum Licensing Standards published in the Louisiana Register, Vol 38, No 1, January 20, 2012, for licensing requirements, service module definitions, general provisions, operational requirements and branch/satellite requirements. A link to the regulation and HCBS program desk contacts are located on the HCBS home page.