Informational Bulletins
NOTE: Informational Bulletins that summarize policies and/or procedures of each Plan are intended for quick reference and are accurate on the date they are issued. However, you should always check each Health Plan's Provider Manual--once it is finalized and posted on their website--as well as your actual contract as requirements may differ or change.
Informational Bulletin 22-15: Urine Drug Testing Policy Update
Informational Bulletin 22-14: COVID-19 Monoclonal Treatment in Federally Qualified Health Centers and Rural Health Clinics Throughout the Public Health Emergency
Informational Bulletin 22-13: 2022 HCPCS and Physician-Administered Drug Reimbursement Updates
Informational Bulletin 22-12: Remote Patient Monitoring Policy
Informational Bulletin 22-11: Removal of the NPI Requirement for Direct Service Workers of Behavioral Health Personal Care Services
Informational Bulletin 22-10: Reimbursement Update – NEMT Temporary Mileage Rate Increase (Revised April 12, 2022)
Informational Bulletin 22-9: Sterilization Consent Form
Informational Bulletin 22-8: Coverage of Human Milk Storage Bags as Durable Medical Equipment Benefit
Informational Bulletin 22-7: Reimbursement Update – Early and Periodic Screening, Diagnostic and Treatment Personal Care Services
Informational Bulletin 22-6: In Lieu Of Services Policy
Informational Bulletin 22-5: Pharmacy Brand Name and Generic Drugs Policy (Revised March 3, 2022)
Informational Bulletin 22-4: Medicaid Provider Enrollment Portal (Revised April 18, 2022)
Informational Bulletin 22-3: Sinus Procedures Policy
Informational Bulletin 22-2: COVID-19 Vaccine Administration and Treatment Reimbursement Updates
Informational Bulletin 22-1: MCO Preparation – 2022 Healthcare Common Procedure Coding System Update
Informational Bulletin 21-30: Cardiovascular Services Policy
Informational Bulletin 21-29: Cochlear Implant Policy
Informational Bulletin 21-28: Acts 204 and 433: Providers of Psychosocial Rehabilitation (PSR) Services
Informational Bulletin 21-27: COVID-19 Vaccine Administration in FQHCs and RHCs throughout the PHE
Informational Bulletin 21-26: Skin Substitutes for Chronic Diabetic Lower Extremity Ulcers
Informational Bulletin 21-24: Professional Services Program
Informational Bulletin 21-23: Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Preventive Screening Services - Use of TD (RN) Modifier
Informational Bulletin 21-22: Medicaid Dental Benefit Plan Manager Provider Issue Resolution
Informational Bulletin 21-21: Changes to Behavioral Health Services in Federally Qualified Health Centers and Rural Health Clinics (Revised January 14, 2022)
Informational Bulletin 21-20: EPSDT Policy (Revised October 1, 2021)
Informational Bulletin 21-19: Physician Administered Medication Policy
Informational Bulletin 21-18: Genetic Counseling Policy
Informational Bulletin 21-17: Changes to DME, PDHC, Home Health, Rehab and PCS, and Pharmacy due to Tropical Storm Ida (Revised September 10, 2021)
Informational Bulletin 21-16: Durable Medical Equipment Manual Pricing Project for Certain HCPCS Codes (Revised September 27, 2021)
Informational Bulletin 21-15: General Anesthesia and Facility Reimbursement Increase for Dental Treatment (Revised September 22, 2021)
Informational Bulletin 21-14: Enrollee Reassignment Policy Update
Informational Bulletin 21-13: Tobacco Cessation Counseling During Pregnancy
Informational Bulletin 21-12: Open Enrollment for Medicaid Managed Care and Dental Plans
Informational Bulletin 21-11: Reimbursement Update: 2021 COVID-19 Vaccine and Treatment Administration
Informational Bulletin 21-10: Obstetric Ultrasound Policy Update
Informational Bulletin 21-9: Finding a Specialist
Informational Bulletin 21-8: LSU Enhanced Professional Service Fees to be Paid Effective 1/1/2021
Informational Bulletin 21-7: Bipartisan Budget Act of 2018 and Changes to Medicaid Provisions for “Pay and Chase” Passed April 2019 – Third Party Liability in Medicaid and CHIP
Informational Bulletin 21-6: HCPCS and Physician-Administered Drug Reimbursement Updates
Informational Bulletin 21-5: New Louisiana Medicaid Provider Enrollment Portal (Retired. Refer to IB 22-4)
Informational Bulletin 21-4: Extended Home Health – Overtime Modifier
Informational Bulletin 21-3: Developmental Screening, Autism Screening, and Perinatal Depression Screenings
Informational Bulletin 21-2: NEMT Provider Issue Resolution (Revised May 17, 2022)
Informational Bulletin 21-1: Donor Human Milk
Informational Bulletin 20-23: EPSDT Periodicity Schedule
Informational Bulletin 20-22: ESRD Facilities and Independent Laboratory – Non-Routine Laboratory Services (Revised November 20, 2020)
Informational Bulletin 20-21: Inpatient Concurrent Care
Informational Bulletin 20-20: Obstetric Ultrasounds by Maternal Fetal Medicine Specialists
Informational Bulletin 20-19: Open Enrollment for Medicaid Dental Plans
Informational Bulletin 20-18: Open Enrollment for Medicaid Managed Care Plans
Informational Bulletin 20-17: Hurricane Delta and Laura Provider Assistance FAQs (Revised October 8, 2020)
Informational Bulletin 20-16: Long-term Electroencephalography (EEG) Setup and Monitoring
Informational Bulletin 20-15: Dental Members and Plan Choice vs. Provider Steering
Informational Bulletin 20-14: Tobacco Cessation for Pregnant Women (Retired)
Informational Bulletin 20-13: Infection Control Guidance for Home Health Agencies
Informational Bulletin 20-12: COVID-19 Update for PDHC Facilities (Revised May 12, 2020)
Informational Bulletin 20-11: Teledentistry during the COVID-19 Declared Emergency
Informational Bulletin 20-10: Revised 96-A Hysterectomy Acknowledgment Form
Informational Bulletin 20-9: EPSDT Personal Care Services (Revised September 22, 2021)
Informational Bulletin 20-8: Federal COVID-19 Provider Funding Information (Revised June 15, 2020)
Informational Bulletin 20-7: COVID-19 – SUD Telemedicine/Telehealth (Revised May 22, 2022)
Informational Bulletin 20-6: COVID-19 – LMHP Telemedicine/Telehealth (Revised May 22, 2022)
Informational Bulletin 20-5: COVID-19 Provider Update (Revised May 6, 2022)
Informational Bulletin 20-4: COVID-19 – MHR Telemedicine/Telehealth (Revised May 22, 2022)
Informational Bulletin 20-3: Changes to LaMedicaid.com Website (Revised April 23, 2020)
Informational Bulletin 20-2: 2020 HCPCS and Physician-Administered Drug Reimbursement Updates (Retired)
Informational Bulletin 20-1: Telemedicine and Telehealth Billing Changes for RHCs and FQHCs
Informational Bulletin 19-16: LPC and LMFT Reimbursement at FQHCs and RHCs (Retired)
Informational Bulletin 19-15: Hospice Fee Schedule Federal Fiscal Year 2020 (Retired. Refer to fee schedule.)
Informational Bulletin 19-14: Act 370 – Limitation on Hours of Community Psychiatric Support and Treatment and Psychosocial Rehabilitation Services
Informational Bulletin 19-13: Electronic Visit Verification for EPSDT Personal Care Services
Informational Bulletin 19-12: Extended Home Health Modifiers
Informational Bulletin 19-11: Telemedicine/Telehealth Billing Changes (Revised May 18, 2022)
Informational Bulletin 19-10: Oxygen Probe Coverage (Retired. Refer to Medicaid Services Manual, Durable Medical Equipment.)
Informational Bulletin 19-9: Definitive Drug Testing (Revised February 23, 2021)
Informational Bulletin 19-8: CLIA Number Information (Revised January 3, 2020)
Informational Bulletin 19-7: Behavioral Health Alternate Payment Methodology in FQHCs and RHCs (Retired)
Informational Bulletin 19-6: Member Reassignment Policy Core Elements (Revised May 6, 2022)
Informational Bulletin 19-5: Breast Pump Coverage – Attestation and Equipment Requirements (Retired)
Informational Bulletin 19-4: 2019 HCPCS and Physician-Administered Drug Reimbursement Updates (Retired)
Informational Bulletin 19-3: Medicaid Managed Care Provider Issue Resolution (Revised December 30, 2021)
Informational Bulletin 19-2: EPSDT Personal Care Services – Administration of Medicine
Informational Bulletin 19-1: Reimbursement for Lynch Syndrome and Familial Adenomatous Polyposis Genetic Testing (Retired. Refer to MCO Manual.)
Informational Bulletin 18-22: Non-Invasive Prenatal Testing (Retired. Refer to MCO Manual.)
Informational Bulletin 18-21: Immunization Coverage Update – Hepatitis B Adult 2 Dose Vaccine (Retired. Refer to fee schedule.)
Informational Bulletin 18-20: New Applied Behavior Analysis (ABA) Codes (Retired. Refer to Medicaid Services Manual, Applied Behavior Analysis.)
Informational Bulletin 18-19: Durable Medical Equipment Coverage of Electric Breast Pumps (Retired. Refer to Medicaid Services Manual, Durable Medical Equipment.)
Informational Bulletin 18-18: Reimbursement for Continuous Glucose Monitoring Devices (Retired. Refer to Medicaid Services Manual, Durable Medical Equipment.)
Informational Bulletin 18-17: Physician Requirements for Ordering Home Health Services: Face-to-Face Encounter Documentation (Retired. Refer to Medicaid Services Manual, Home Health.)
Informational Bulletin 18-16: Home Health Program: Federal and State Changes (Retired. Refer to Medicaid Services Manual, Home Health.)
Informational Bulletin 18-15: Preventive Medicine Visits for Women (Retired. Refer to MCO Manual.)
Informational Bulletin 18-14: Act 582 – Providers of Community Psychiatric Support and Treatment or Psychosocial Rehabilitation Services (Retired. Refer to Medicaid Services Manual, Behavioral Health Services.)
Informational Bulletin 18-13: Hospice Fee Schedule Federal Fiscal Year 2019 (Retired)
Informational Bulletin 18-12: Non-Emergency Ambulance Program to Non-ER Provider Sites (Retired 5/11/2021)
Informational Bulletin 18-11: Physician Administered Drugs Reimbursement Changes (Retired)
Informational Bulletin 18-10: Increased Security Measures for www.lamedicaid.com Provider Portal Login, MEVS Access (Retired)
Informational Bulletin 18-9: Home Health Program – Federal and State Changes (Retired)
Informational Bulletin 18-8: Hospice Fee Schedule (Retired)
Informational Bulletin 18-7: Common Observation Policy
Informational Bulletin 18-6: Portable Oxygen Coverage and Reimbursement (Retired. Refer to Medicaid Services Manual, Durable Medical Equipment.)
Informational Bulletin 18-5: Rehabilitation Therapy Services - Revised Feb. 12, 2019
Informational Bulletin 18-4: 2018 Louisiana Medicaid EPSDT Periodicity Schedule (Made obsolete by IB 20-23)
Informational Bulletin 18-3: Open Enrollment for Healthy Louisiana Plans (Retired)
Informational Bulletin 18-2: Standardized Assessment for Members Receiving CPST and PSR (Retired. Refer to Medicaid Services Manual, Behavioral Health Services.)
Informational Bulletin 18-1: 2018 HCPCS and Fee Schedule Updates
Informational Bulletin 17-14: Neonatal/Pediatric Critical Care Billing (Retired. Refer to MCO Manual.)
Informational Bulletin 17-13: Clarification of Louisiana Medicaid Policy Regarding Pediatric Moderate Conscious Sedation (Retired)
Informational Bulletin 17-12: Applied Behavior Analysis Services (Retired. Refer to Medicaid Services Manual, Applied Behavior Analysis.)
Informational Bulletin 17-11: Changes to Pharmacy Services due to Tropical Storm Nate (Retired effective Oct. 9, 2017 at 11:59 p.m.)
Informational Bulletin 17-10: Changes to Durable Medical Equipment due to Tropical Storm Nate (Retired effective Oct. 9, 2017 at 11:59 p.m.)
Informational Bulletin 17-9: Managed Care Organization (MCO) Pharmacy Reimbursement and Appeals (Retired)
Informational Bulletin 17-8: Louisiana Healthcare Connections Pharmacy Claims Processor Change (Retired)
Informational Bulletin 17-7: Hurricane Harvey Provider Assistance FAQs (Retired)
Informational Bulletin 17-6: Influenza Virus Vaccine (CPT Code 90686) Age Revision (Retired)
Informational Bulletin 17-5: Admissions for Post-Acute Care (Retired)
Informational Bulletin 17-4: Amerigroup Name Change (Retired)
Informational Bulletin 17-3: Open Enrollment for Healthy Louisiana Plans (Retired)
Informational Bulletin 17-2: Opioid Epidemic (Retired)
Informational Bulletin 17-1: Naloxone Standing Order (Retired)
Informational Bulletin 16-24: VFC Coverage of Human Papilloma Virus (HPV) Vaccine, CPT Code 90651 (Retired)
Informational Bulletin 16-23: Papanicolaou Test (Pap Test) Age Criteria (Retired. Refer to MCO Manual.)
Informational Bulletin 16-22: Billing Immunization Adminstration Code 90472
Informational Bulletin 16-21: Global Maternity Procedure Codes (Revised June 16, 2017)
Informational Bulletin 16-20: Open Enrollment for Healthy Louisiana Plans (Retired)
Informational Bulletin 16-19: Breast Reconstruction Post Mastectomy (Retired. Refer to MCO Manual.)
Informational Bulletin 16-18: Medicaid Policy: Genetic Testing for Breast and Ovarian Cancer (BRCA) (Retired. Refer to MCO Manual.)
Informational Bulletin 16-17: Prevention of Unintended Pregnancy and Risks Associated with Zika
Informational Bulletin 16-16: Emergency Contraception Preferred Products as a Medicaid MCO Outpatient Pharmacy Benefit (Retired)
Informational Bulletin 16-15: Private Third Party Liability (TPL) and Medicare Advantage Plan Update Request Change (Revised Sept. 1, 2017)
Informational Bulletin 16-14: Common Treatment Plan Elements for Specialized Mental Health and Substance Use Services (Retired)
Informational Bulletin 16-13: Request for Consideration of Medical & Dental Benefit Coverage for Louisiana Medicaid
Informational Bulletin 16-12: Prevention of Zika Virus in Louisiana (Revised August 11, 2016)
Informational Bulletin 16-11: Billing and Ordering Guidance for Long Acting Reversible Contraceptives (LARCs): Intrauterine Devices (IUD) and Implants (Retired. Refer to MCO Manual.)
Informational Bulletin 16-10: Billing for Specialized Mental Health and Substance Use Services for Members with Commercial Insurance and Medicaid (Revised Sept. 1, 2017)
Informational Bulletin 16-9: 340B Policy Clarification (This IB was previously retired. It has been made active again until a replacement IB is issued.)
Informational Bulletin 16-8: Managing Third Party Liability (TPL) Updates for Medicaid Enrollees (Retired)
Informational Bulletin 16-7: Professional Services Fluoride Varnish Program Policy (Revised June 27, 2017)
Informational Bulletin 16-6: Billing/Claims Submission Processes for Specialized Behavioral Health Services for Members Enrolled in One or More of The Following: Healthy Louisiana, Magellan or fee for service Medicaid
Informational Bulletin 16-5: Managed Care Plan Progesterone Billing and Ordering Guide (Retired. Refer to MCO Manual.)
Informational Bulletin 16-4: Pre-Admission Screening and Resident Review (PASRR) Process for Nursing Home Placement
Informational Bulletin 16-3: Billing for Behavioral Health Services for Non-CSoC Healthy Louisiana Members (Revised Sept. 1, 2017)
Informational Bulletin 16-2: Claims Processing Edits for Provider Taxonomy (Retired)
Informational Bulletin 16-1: Billing for Rehabilitation Services (Retired)
Informational Bulletin 15-21: Behavioral Health Service Provider Licensing Rule (Retired)
Informational Bulletin 15-20: Non-Emergency Ambulance Transportation for Nursing Home Residents (Revised Sept. 1, 2017)
Informational Bulletin 15-19: Authorization of IOP, Detox, TGH and Inpatient Specialized Behavioral Health Services - Effective Dec. 1, 2015 (Retired)
Informational Bulletin 15-18: Authorization of Specialized Behavioral Health Outpatient Services - Effective Dec. 1, 2015 (Retired)
Informational Bulletin 15-17: Billing for Specialized Mental Health and Substance Use Services for Dual Eligibles (Revised Oct. 20, 2021)
Informational Bulletin 15-16: Medicaid Transportation Coverage (Retired. Refer to MCO Manual.)
Informational Bulletin 15-15: Completion of Assessment for Certain Specialized Mental Health Services Available Only Through 1915(i) Program Prior to 12/1/15 (Retired)
Informational Bulletin 15-14: Timely Notification Requirements for Specialized Behavioral Health Inpatient Admission (Revised Sept. 1, 2017)
Informational Bulletin 15-13: Identification of Louisiana Medicaid Enrollees' Current Bayou Health Plan for Specialized Behavioral Health Services and NEMT (Revised Sept. 1, 2017)
Informational Bulletin 15-12: Open Enrollment for Managed Care Plans (Retired)
Informational Bulletin 15-11: Behavioral Health Provider Next Steps Toward Integration (Retired)
Informational Bulletin 15-10: Applied Behavior Analysis (Retired)
Informational Bulletin 15-9: Shared Savings Close Out Notice (Retired)
Informational Bulletin 15-8: Certification of Behavioral Health Providers (Retired)
Informational Bulletin 15-7: Billing for Behavioral Health Services for Managed Care Members (Retired)
Informational Bulletin 15-6: MCO CPT/CPCS Update (Retired)
Informational Bulletin 15-5: Retrospective Eligibility Requests for Precertification (Retired)
Informational Bulletin 15-4: Medicaid Recipient Insurance Updates (Retired)
Informational Bulletin 15-3: Covered and Non-Covered Inpatient Hospital Days (Retired)
Informational Bulletin 15-2: EPSDT Personal Care Services (PCS) (Retired. Refer to Medicaid Services Manual, Personal Care Services.)
Informational Bulletin 15-1: Elective Deliveries (Retired)
Informational Bulletin 14-3: Non-OB Anesthesia Services and Claims (Retired)
Informational Bulletin 14-2: Bayou Health Pharmacy Prior Authorization Request and Appeals Process (Retired)
Informational Bulletin 14-1: Bayou Health ICD-10 Provider Testing (Retired)
Informational Bulletin 13-3: Dispensing Prescription Medication In the Event of an Emergency (Retired)
Informational Bulletin 13-2: Health Plan Provider Claims Disputes and Resolution (Retired Feb. 1, 2019; See IB 19-3)
Informational Bulletin 13-1: National Correct Coding Initiative (Retired)
Informational Bulletin 12-31: Bayou Health Members and Plan Choice vs Provider Steering (Revised April 25, 2018)
Informational Bulletin 12-30: Pharmacy Benefit and Out of Network Policies (Retired)
Informational Bulletin 12-29: Pharmacy Benefit and Protocols for Synagis (Retired)
Informational Bulletin 12-28: General Provider Information for Concurrent Review (Retired)
Informational Bulletin 12-27: Provider Issue Escalation and Resolution (Retired Feb. 1, 2019; See IB 19-3)
Informational Bulletin 12-26: Billing Bayou Health Members
Informational Bulletin 12-25: Hospital Claims Payment for Dental Services by an Oral Surgeon (Revised Nov. 24, 2015)
Informational Bulletin 12-24: Bayou Health and Home Health Nursing Services (Retired)
Informational Bulletin 12-23: Effective Date of Health Plan Enrollment (Retired)
Informational Bulletin 12-22: NICU Precert/Authorization of Days and Concurrent Review (Retired)
Informational Bulletin 12-21: OB Admit/Birth Notification (Retired)
Informational Bulletin 12-20: Situational Fax Numbers for Hospitals to Submit Clinical Information and/or Prior Authorization Requests (Retired)
Informational Bulletin 12-19: Hospital Observation Hours (Retired)
Informational Bulletin 12-18: Billing for Behavioral Health Services for Bayou Health Members (Retired)
Informational Bulletin 12-17: Provider Registry and Provider Directories (Retired)
Informational Bulletin 12-16: Algorithm for Auto Assignment to a Health Plan (Revised Sept. 1, 2017)
Informational Bulletin 12-15: Referral and Prior Authorization Policies (Retired)
Informational Bulletin 12-14: Administrative Support to PCPs for EPSDT Screenings (Revised Sept. 1, 2017)
Informational Bulletin 12-13: Provider Reimbursement and Cash Flow (Retired)
Informational Bulletin 12-12: Bayou Health Enrollees Who Move to an Area Where Bayou Health is Not Yet Implemented (Retired)
Informational Bulletin 12-11: Vision Services for Bayou Health Members (Retired)
Informational Bulletin 12-9: How Bayou Health Will Affect EPSDT and General Claim Submission (Retired)
Informational Bulletin 12-8: How to Schedule Non-Emergency Transportation Services (NEMT) for Healthy Louisiana Members (Revised Oct. 7, 2020)
Informational Bulletin 12-7: Reimbursement for Emergency Care (Retired)
Informational Bulletin 12-6: Provider Relations 24/7 Contact Information, Emergency Prior Authorization Requests and Hospital Admissions (Retired)
Informational Bulletin 12-5: Newborn Enrollment (Revised March 4, 2015)
Informational Bulletin 12-4: Continuity of Care for Pregnant Women (Retired)
Informational Bulletin 12-3: Member ID Cards (Revised January 20, 2021)
Informational Bulletin 12-2: Referrals Issued Prior to Go Live (Retired)
Informational Bulletin 12-1: Members Assigned to "Wrong" Health Plan or "Wrong" PCP & Health Plan's Policies and Procedures for Payment In-Network and Out-of-Network (Retired)
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