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Office of Aging and Adult Services

The Office of Aging and Adult Services (OAAS) was formed within the Department of Health as a healthcare reform initiative, bringing together all of the long-term care programs that serve senior citizens and people with adult-onset disabilities.

The Office of Aging and Adult Services aims to develop, provide and enhance services that offer meaningful choices for people in need of long-term care. The office is committed to developing a long-term care system that provides choice, ensures quality, meets the needs of consumers and caregivers, and does so in a fiscally responsible manner.

Did
You
Know?

To apply for any OAAS waiver opportunities, services, or nursing facility placement, call Louisiana Options in Long-Term Care at 1-877-456-1146

Our Goal

The Office of Aging and Adult Services (OAAS) provides access to quality long-term services and supports for the elderly and adults with disabilities in a manner that supports choices, informal caregiving and effective use of public resources.

What We Do

  • Administer and manage a number of different programs designed to provide access to services for elders and individuals with adult on-set disabilities so that they may live as independently as possible;

  • Promote quality care in facility-based long-term care services in both private nursing facilities and OAAS-operated nursing facilities; and

  • Complete timely investigations of adult abuse, neglect, exploitation and/or extortion in the community.

OAAS Services 

Facility Based Services

OAAS staff process admission requests for nursing facilities statewide. Those interested in nursing facility care may apply directly to the nursing facility of their choice or contact Louisiana Options in Long-Term Care to apply for pre-admission certification.

OAAS also operates one nursing facility in Jackson, Villa Feliciana Medical Complex, that provides specialized care and rehabilitative services to medically complex residents. 

To view the OAAS Nursing Facility Services fact sheet, CLICK HERE.

To find out more about nursing facility services or to apply for admission to a nursing facility, call 1-877-456-1146.

Home and Community-Based Services 

OAAS has several programs to help older adults and individuals with adult on-set disabilities to maintain their independence. These programs offer services in the home or in community-based settings to those who qualify.  OAAS offers many types of assistance including hands-on assistance with self-care, home modifications, technology and therapies. Programs include:

To find out more about Home and Community-Based Services or to apply for one of the programs listed above, call Louisiana Options in Long-Term Care at 1-877-456-1146.

Transition Services

OAAS has programs that help people currently in an institutional care setting move or “transition” into the community to receive long term care services if that is their choice. Programs include:

  • My Place Louisiana, also known as Money Follows the Person, helps OAAS participants that are currently residing in a nursing facility/institution transition into the community.  For more information about My Place Louisiana, CLICK HERE.
  • My Choice Louisiana helps individuals living with a serious mental illness who reside in a nursing facility/institution transition into the community.  For more information about My Choice Louisiana, CLICK HERE

Traumatic Brain and Spinal Cord Injury Program (THSCI)

This program helps people who survive traumatic head or spinal cord injuries return to a reasonable level of functioning and independent living in the community.

To view the THSCI program fact sheet, CLICK HERE.

For more information about the THSCI Trust Fund Program or to apply for PSH services, call 1-888-891-9441.

State Personal Assistance Services (SPAS) Program

This program helps people with significant disabilities by assisting them with their activities of daily living, in order to support and to enhance their employability and/or to avoid unnecessary institutionalization.

To view the SPAS fact sheet, CLICK HERE.

For more information about the SPAS program or to apply for SPAS, call the Arc of Louisiana at 1-866-966-6260.

Permanent Supportive Housing (PSH)

This program links affordable rental housing with voluntary, flexible and individualized services to people with significant and long-term disabilities. This service enables these individuals to live successfully in the community. To learn more click here.

For more information about the PSH program or to apply for PSH, call 1-844-698-9075.

Adult Protective Services (APS)

APS is responsible for investigating reports and arranging for services to protect vulnerable adults ages 18-59 and emancipated minors, who are at risk of abuse, neglect, exploitation or extortion. APS investigates:

  • Physical Abuse
  • Sexual Abuse
  • Emotional Abuse
  • Financial Exploitation
  • Caregiver Neglect
  • Self Neglect

All Louisiana citizens are required to report suspected cases of abuse, neglect, and/or exploitation.  Reports may be made 24 hours a day, 7 days a week.

For suspected cases of abuse, neglect and/or exploitation in vulnerable adults aged 18-59 years of age, call the Adult Protective Services Hot Line at 1-800-898-4910.

For suspected cases of abuse, neglect, and/or exploitation in vulnerable adults aged 60 or older, call the Elderly Protective Services Hot Line at 1-833-577-6532.

For more information about APS, CLICK HERE.

Services

Facility-Based Programs

A nursing facility provides 24-hour care for rehabilitative, restorative and ongoing skilled-nursing care to patients or residents in need of assistance with activities of daily living such as bathing, dressing, transferring, toileting and eating.

Home & Community-Based Services

The Office of Aging and Adult Services (OAAS) administers home and community based long-term care services (HCBS) through various waiver and state plan programs for individuals who are elderly or have disabilities, assisting them to remain in their homes and in the community.

Leadership

Gearry Williams

Assistant Secretary Gearry.Williams3@LA.gov 225-219-0223

Melinda Richard

Deputy Assistant Secretary, Business Operations Melinda.Richard@LA.gov 225-219-0223

Natalie Istre

Deputy Assistant Secretary, Program Operations Natalie.Istre@LA.gov 225-964-8178

Theresa Forrester

Director - Program Operations Theresa.Forrester@LA.gov 225-219-0643

Janaki Vaidyanathan

Director - Research and Quality Janaki.Vaidyanathan@LA.gov 225-219-0643

Kirsten Clebert

Director - Policy Development Kirsten.Clebert@LA.gov 225-219-0643

Lora Bennett

Director - Financial, Lease and Procurement Support Lora.Bennett@LA.gov 225-219-5855

Sharon Jackson

Director - Adult Protective Services Sharon.Jackson@LA.gov 225-34239063

Contact Us

OAAS Hotlines

Aging and Adult Services Helpline
1-866-758-5035

Louisiana Options in Long-Term Care
1-877-456-1146

Report Adult Abuse, Neglect or Exploitation: Ages 18-59
1-800-898-4910


File a Complaint

To file a compliant regarding Louisiana Department of Health licensed service providers such as Personal Assistant Services, Respite Care, and Adult Day Health Care, contact Louisiana Department of Health (LDH), healthcare provider licensing entity, LDH Health Standards Section.

To file a complaint against all other OAAS providers, call the OAAS HelpLine at 1-866-758-5035.

OAAS Regional Offices

 

Region 1 (Orleans, St. Bernard, Plaquemines, Jefferson) 

1450 Poydras St. Suite 1133
New Orleans, LA 70112
Phone: 504-568-8568
Email: OAASRegion1.Waiver@LA.gov
Fax: 504-599-0293
Region 3 (St. John, St. Charles, Lafourche, Terrebonne, Assumption, St. James, St. Mary)

1000 Plantation Rd. Suite D
Thibodeaux, LA 70301
Phone: 985-449-4708
Email: OAASRegion3.Waiver@LA.gov
Fax: 985-449-4706
Region 5 (Beauregard, Allen, Jefferson Davis, Calcasieu, Cameron)

Phone: 225-572-4140
Email: OAASRegion5.Waiver@LA.gov
Region 7 (Caddo, Bossier, Webster, Claiborne, Bienville, Red River, DeSoto, Sabine, Natchitoches)

1525 Fairfield Ave. Suite 1074
Shreveport, LA 71101
Phone: 318-676-7400
Email: OAASRegion7.Waiver@LA.gov
Fax: 318-676-7402
Region 9 (St. Helena, Livingston, Tangipahoa, Washington, St. Tammany)

71128 Hwy. 59 Suite 101
Abita Springs, LA 70420
Phone: 985-871-8389
Email: OAASRegion9.Waiver@LA.gov
Fax: 985-871-8304
Region 2 (East & West Feliciana, East & West Baton Rouge, Ascension, Iberville, Pointe Coupee)

628 N. 4th St. 2nd Floor
Baton Rouge, LA 70802
Phone: 225-2191917
Email: OAASRegion2.Waiver@LA.gov
Fax: 225-219-0202
Region 4 (Evangeline, St. Landry, Acadia, Lafayette, St. Martin, Iberia, Vermillion)

825 Kaliste Saloom Rd.
Brandywine Building II, Suite 102
Lafayette, LA 70508
Phone: 337-262-1635
Email: OAASRegion4.Waiver@LA.gov
Fax: 337-262-1300
Region 6 (Winn, Grant, LaSalle, Catahoula, Concordia, Avoyelles, Rapides, Vernon)

3600 Jackson St. Suite 161
Alexandria, LA 71303
Phone: 318-767-6053
Email: OAASRegion6.Waiver@LA.gov
Fax: 318-487-5968
Region 8 (Jackson, Lincoln, Union, Morehouse, Ouachita, Caldwell, Richland, Franklin, East and West Carroll, Madison, Tensas)

24 Accent Dr. Suite 103
Monroe, LA 71202
Phone: 318-362-5070
Email: OAASRegion8.Waiver@LA.gov
Fax: 318-362-4611

News

  • LDH: Feeding Louisiana to become provider for food program serving seniors

  • Direct support workers will receive bonus payments for serving waiver participants during the pandemic

  • Louisiana awarded BOLD Grant to support and improve Alzheimer's care

More News

Resources

More Resources

Surgeon General Ralph L. Abraham, M.D.

Secretary Bruce D. Greenstein

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